This purchase is governed by the following standard terms and conditions of sale for registration for competitions and purchase of tickets over the Internet. Consumer purchases over the Internet are mainly regulated by the Contracts Act, the Cancellation Act and the E-Commerce Act, and these laws give the consumer mandatory rights. The laws are available at www.lovdata.no. The terms of this Agreement shall not be construed as a limitation of any statutory rights, but sets out the parties' principal rights and obligations for the transaction.
The terms of sale have been prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms of sale, see the Norwegian Consumer Authority's guide here.
The agreement consists of these terms and conditions of sale, information provided in the ordering solution and any separately agreed terms. In the event of any conflict between the information, what is separately agreed between the parties takes precedence, as long as it does not conflict with mandatory legislation.
In addition, the agreement will be supplemented by relevant legal provisions regulating the purchase of services between businesses and consumers.
The seller is Ron Daniel/wnbf norway, Dueveien 7A 2016 Frogner, [email protected], 47796522, and is referred to in the following as the seller/seller.
The buyer is the consumer who places the order and is referred to in the following as the buyer/purchaser.
The quoted price for registration and tickets is the total price to be paid by the buyer. This price includes all taxes and additional costs. Additional costs that the seller has not informed the buyer of prior to the purchase shall not be borne by the buyer.
The agreement is binding on both parties when the buyer has sent his order to the seller and received confirmation. The confirmation takes place immediately after ordering.
The agreement is nevertheless not binding if there has been a typing or typing error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
The seller may demand payment for the registration or tickets from the time the confirmation is sent from the seller to the buyer.
If the buyer uses a credit or debit card for payment, the seller can reserve the purchase price on the card when placing the order. The card will be charged on the same day as the confirmation is sent.
Delivery has taken place when the buyer has received the confirmation or tickets by e-mail or other electronic means of delivery.
The risk for the tickets and confirmation passes to the buyer when he, or his representative, has received them in accordance with section 6.
Unless the agreement is exempt from the right of withdrawal, the buyer can cancel the purchase of registration or tickets in accordance with the Right of Withdrawal Act.
The buyer must notify the seller of using the right of withdrawal within 14 days of the deadline starting to run. The deadline includes all calendar days. If the deadline ends on a Saturday, holiday or bank holiday, the deadline is extended to the nearest working day.
The withdrawal period is deemed to have been complied with if notification is sent before the expiry of the period. The buyer has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be in writing (withdrawal form, e-mail or letter).
The cancellation period starts to run:
The cancellation period is extended to 12 months after the end of the original period if the seller does not inform the seller before the conclusion of the agreement that there is a right of cancellation and a standardized cancellation form. The same applies in the event of a lack of information on terms, deadlines and procedures for exercising the right of withdrawal. If the trader makes sure to provide the information during these 12 months, the cancellation period still expires 14 days after the day the buyer received the information.
The seller cannot set a fee for the buyer's use of the right of withdrawal.
The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days after the seller was notified of the buyer's decision to exercise the right of withdrawal.
The buyer can cancel/reschedule their tickets by visiting wnbf.spoortz.no or by contacting the seller by email: [email protected]. When changing/canceling membership and participation, this can be done through my pages at spoortz.no or in the spoortz app, if it is desired to terminate membership, it is also possible to contact us directly through: [email protected].
No refunds will be given for tickets purchased or entries incorrectly booked due to misunderstandings about competition dates or other event details. This also applies to changes in event dates. Buyers are responsible for keeping themselves updated on any changes.
Refunds can only be given upon presentation of a valid medical certificate, and only a normal amount determined by the seller will be refunded.
Athletes and coaches are obliged to familiarize themselves with the categories set up for each competition, and cannot claim a refund if the category is not divided according to their wishes. The categories are divided up by the head judge after registration, and these are the categories and classes that apply to that competition.
If there is a desire for an extra category, this must be notified upon registration. This does not guarantee that an extra class/category will be created.
Airline tickets/travel and accommodation are not refundable under any circumstances. In the event of damage to the hotel room and/or competition venue, the athlete is responsible for the costs. Wnbf Norway is exempt and has nothing to do with such circumstances.
A warranty given by the seller or the manufacturer gives the buyer rights in addition to those the buyer already has under non-derogable legislation. A guarantee thus implies no restrictions on the buyer's right to complaint and claim in the event of delay or defects according to points 9 and 10.
The controller for collected personal data is the seller. Unless the buyer agrees to something else, the seller, in line with the Personal Data Act, can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases.
Complaints should be addressed to the seller within a reasonable time, cf. sections 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Consumer Council for mediation. The Consumer Council is available by telephone on 23 400 500 or www.forbrukerradet.no.
The European Commission's complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: http://ec.europa.eu/odr.
The agreement now includes:
Update of payment and delivery terms:
Right of withdrawal:
Terms of reimbursement:
Duty to familiarize yourself with categories:
Travel and accommodation:
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